Latest Updated On: 2 July 2021Dear High-Flyer,
The Policy applies to any person who is our customer, a vendor partner or a visitor to Ferofly’s website. You will be referred to as “you” or “Ferofly visitor” in this policy hereafter. This Policy will be applicable irrespective of your choice of device, whether you are using a computer, a mobile device or any other device to visit our platform and/or website.
A. We want you to understand the types of information we collect: B. How we use the information that we collect
- Collection of Personal Information From You
We consider “Personal Information” to include information that alone or when in combination with other information may be used to readily identify you or contact you, such as: Email address and phone number. It includes information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
Customers: Customers are required to raise requests for booking their respective trips. During the request booking process, Personal Information such as email address, mobile number, and any other relevant Personal Information may be required. We may also collect Personal Information that you post on social networking portals as well any comments/discussions you may provide in your feedback on the Ferofly Platform and/or Ferofly Website.
- Collection of Personal Information from Social Networking and Other Related Sites
In the event that you access the Ferofly Platform/Website through social networking and other related websites such as Facebook, Google, Apple etc. you will be required to enter your login details along with granting us permission to access and collect your basic information such as name, profile picture, gender, networks, and any other information that is set to public on your account. In case that such information is not public, but you permit us to access this information, we will store this information along with other information pertaining to you.
Please note that we have no control over the privacy policies of third party sites and have no say in how such sites may use or disclose your information. In case of any queries, we urge you to consult the privacy policies of such third party sites.
- Collection of Automatic Information and Other Third Party Tags
We and our third party service providers log web browser information (e.g., IP addresses, your browser types or operating system, type of device that you use, etc.) and other usage information from our platform/website such as page view tallies, time spent on page, geographic location information, page browsing information, subject matter browsing information, etc.
This information (including information collected by our third party service providers) will be used for Website Analytics, to assist us in determining and enhancing a Ferofly visitor’s experience, and to evaluate the success of our campaigns, and as otherwise described in this policy.
We use third party pixel tags to collect information that is automatically generated as you use our services, including your anonymous usage statistics.
C. How do we protect your information
Our primary objective in collecting your Personal Information is to provide you with an enhanced experience when using our services by better understanding your needs.
The information is used by us to closely monitor the most used features of our service, and to determine which features to improve and where to offer or focus services, features and/or resources.
We also make use of this information to improve our service offerings, website content and navigation, prevent and detect frauds or abuse of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Ferofly may use the information collected for new and unanticipated uses not previously disclosed in our Policy. In such a case, we shall make conscious and reasonable efforts to provide notice and obtain the consent for any such uses as may be required by law.
D. Do we share your information with companies/third parties/government agencies
Ferofly is committed to keep your personal information safe and secure from unauthorised access or unauthorised alterations, disclosure or destruction of information that we hold. We take the following security measures to protect your data –
Encryption of our services and data
Review our information collection, storage and processing practices, including physical security measures
Access control restrictions for personal information
Contractual confidentiality and processing agreements for employees and/or third parties who may require access to personal data; and internal policies setting out our data procedures and training for employees
However, it is important to note that no security measures are 100% secure and Ferofly does not guarantee the same. We encourage you to take steps and ensure that no one has unauthorised access to sensitive information like your password, phone and computer information, among other things, signing off after using a shared computer, choosing a robust password and keeping your log-in information private.
- With your consent - Other than the circumstances mentioned above, you will receive a notice when personal information about you might go to third parties and you can choose whether you want to share the information or not
E. Links to External Websites
F. How to delete/update your data
- You can update your account information by simply logging into your Ferofly account and proceed to Update Profile. In the event of change in your personal information or if you no longer wish to utilize our service, you may correct, delete inaccuracies, or amend it by making the change to our member information page or by emailing us at firstname.lastname@example.org. Our team will respond to your access request within 30 days.
- We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.